Community Outreach Officer

More details

Community Outreach Officer
Bristol (with some outreach in community settings)

Who We Are

ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services.

Why We Do What We Do

Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2024, we helped house over 1,400 individuals and supported over 500 service users to achieve their personal goals and lead fulfilling lives in their new country.

We are now seeking a Community Outreach Officer to join us on a casual basis for 10 hours per week over a 6-week period.

Our Commitment to You

- £25 per hour
- 25 days’ annual leave, plus bank holidays (pro rata)
- Pension
- Flexible working
- Employee Recognition Programme
- Training and development opportunities
- Employee Assistance Programme
- Social gatherings and staff retreats
- A fully stocked staffroom!

This is the ideal role for an individual with lived experience of forced migration to utilise their skills with our impactful organisation.

You’ll discover a fantastic team and the chance to make a real difference to how forced migrants are welcomed, supported and integrated. This short-term contract will enable you to grow your skill set whilst playing a bigger role in supporting others and enhancing migrant systems.

What’s more, with a time commitment of just 10 hours per week, you’ll be free to engage in other activities to support a healthy work/life balance and thrive!

So, if you’re looking for a role where your lived experience can make a meaningful difference, read on and apply today!

What You’ll Be Doing

As a Community Outreach Officer, you will support the delivery of a university-led research project focused on refugee and migrant communities in Bristol.

Specifically, you will recruit 20 participants for our November research workshop and 10 for online one-to-one sessions, ensuring engagement from diverse community groups.

You will work closely with our Support and Marketing Teams to design and share multilingual outreach materials, whilst strengthening community links by engaging with our tenants and service users.

Within the project itself, you will attend two online training sessions, one by ACH on GDPR, safeguarding, health and safety and trauma-informed practice, and one by the university introducing the project overview. You will also take part in an evaluation session at the end of the project to share feedback and learning.

Your role will also involve:

- Co-developing project material in multiple languages
- Helping spread awareness of the project and encourage participation
- Booking and preparing the workshop venue
- Supporting participant engagement before, during and after the event
- Maintaining accurate records of outreach activity and participant sign-ups

What We’re Looking For

To be considered as a Community Outreach Officer, you will need:

- Lived experience of forced migration
- Strong communication skills, with fluency in English and at least one other community language
- The ability to engage and build trust with diverse groups
- To be organised, reliable and able to work to deadlines
- A commitment to equality, diversity and safeguarding
- Flexibility to occasionally work evenings/weekends

Other organisations may call this role Community Engagement Officer, Community Liaison Officer, Project Officer, Migrant Support Officer, Forced Migration Support Officer, or Research Engagement Officer.

The closing date for this role is the 12th November 2025.

Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking for an engaging, short-term role as a Community Outreach Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.